Returns & Exchanges

Not 100% satisfied?
We´ve got you

01.

Return Window

You have 14 days from the date you receive your order to request a return.
14 Days
From delivery date
02.

Condition Requirements

Items must be returned in their original condition:
— Unworn, unwashed and unused
— With all original tags attached
— In original packaging (when possible)
Original Condition
No signs of wear / All tags attached
03.

Not Eligible

The following items cannot be returned or exchanged:
— Sale or discounted items
— Gift cards
— Items marked as final sale
Not Eligible
Sale items, gift cards and final sale items
04.

How to Start a Return

To request a return or exchange, please reach out through our Contact page, including your order number and reason for return. Our team will guide you through the next steps.
Contact Us
We'll guide you through every step
05.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.
Customer Pays
Unless the item is defective or incorrect
06.

Exchanges

We replace items if they are defective or damaged. If you need a different size or color, please return your item and place a new order.
Size or Color Change?
Return the item and place a new order
07.

Refunds

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
5–10 Business Days
To receive your refund
08.

Need Help?

If you have any questions about returns or exchanges, feel free to contact us.